Accessibility Statement for Leyton House Clearance

Leyton House Clearance is committed to making our services as accessible as possible for everyone in the Leyton area. This accessibility statement explains how we strive to meet the needs of users with disabilities when delivering house clearance in Leyton and nearby neighbourhoods. Our aim is to provide clear, usable information and practical support whenever you engage with our Leyton clearance services.

We design our content and services with accessibility in mind. Our approach follows recognized standards, and we continuously review processes to improve access. The statement below describes key features we implement to support customers who require accessible services, including how we support screen readers and ensure keyboard navigation across booking and on-site activities.

Key accessibility features include:

• WCAG 2.1 AA compliance targets across our digital content and documentation.
• Screen-reader support through semantic markup, clear labels, and ARIA where necessary.
• Robust keyboard navigation so people can access content without a mouse.
• Plain language summaries and clear headings to aid comprehension.

We maintain semantic HTML structure for pages and documents and provide meaningful link text and headings for better navigation. Our on-site teams use accessible practices during house clearances in Leyton, such as providing clear walkways and verbal descriptions of items when requested. Where visual information is important, we offer alternatives to ensure understanding.

Technical measures: our digital properties are built with accessibility in mind. We use landmark roles, well-structured headings, and valid HTML so that assistive technologies can interpret and present content reliably. We also add descriptive alt text to images where appropriate and avoid content that flashes or moves in a way that could cause difficulty.

We test for accessibility using a mix of automated tools and manual inspection, including keyboard-only navigation checks and screen-reader walkthroughs. We also ensure third-party tools and content used by our Leyton house clearance services are reviewed for accessibility and we work with providers to address issues where they arise.

While we work to meet WCAG 2.1 AA standards, there may be occasional content or features that do not yet fully conform. Examples may include legacy documents, complex third-party widgets, or archived files. Where limitations exist, we note the issue and provide an alternative way to access the information.

If you need assistance or reasonable adjustments: we encourage you to contact our accessibility team so we can arrange the support you require. We do not list contact details here but will respond through the communication channel you used for your booking or enquiry. Please tell us what you need, the preferred format, and any specific access requirements so we can act promptly.

Our commitments include regular reviews, staff training on inclusive service delivery, and proactive improvements to accessibility across all aspects of Leyton House Clearance. We aim to continue enhancing accessibility for Leyton clearance services and will update this statement as changes are made. If you encounter barriers, please get in touch via your booking channel to request help or report an accessibility concern.