Terms and Conditions - Leyton House Clearance

Welcome to Leyton House Clearance. These terms and conditions govern your use of our services and outline the rules and regulations for engaging with Leyton House Clearance. By availing of our services, you agree to comply with and be bound by the following terms. Please read them carefully before proceeding.

1. Introduction

Leyton House Clearance provides professional house clearance services, including the removal, disposal, and recycling of unwanted items from residential properties. Our services are designed to assist individuals and families in decluttering their homes in an efficient and environmentally responsible manner.

2. Definitions

Service Provider: Leyton House Clearance and its authorized representatives.
Client: The individual or entity engaging our services.
Items: Any furniture, appliances, personal belongings, or other possessions to be cleared from the premises.

3. Services Provided

Our comprehensive house clearance services include:

Initial Consultation: Assessing the scope of the clearance and providing a tailored plan.
Removal of Items: Safely transporting items from the property to our facility or designated disposal sites.
Disposal and Recycling: Environmentally friendly disposal of non-recyclable items and donation of reusable items to charity organizations.
Cleaning: Basic cleaning of the cleared premises post-removal.

4. Booking and Payment

4.1 Booking Process

To book our services, clients must:

Complete the online booking form or contact our customer service team.
Provide accurate information regarding the items to be cleared and access to the property.
Agree to the estimated price based on the provided information.

4.2 Payment Terms

Payment for services is due upon completion of the clearance. We accept various payment methods, including:

Credit/Debit Cards
Bank Transfers
Cash

Invoices will be issued detailing the services provided and the corresponding costs. Clients are required to settle the invoice within 14 days of receipt.

5. Cancellation Policy

Clients may cancel or reschedule their booking under the following conditions:

Cancellations made at least 48 hours before the scheduled clearance date incur no charges.
Cancellations made within 48 hours of the scheduled date may be subject to a cancellation fee of up to 20% of the total service cost.
Rescheduling is subject to availability and may incur additional charges if applicable.

6. Client Responsibilities

Clients are expected to:

Ensure all items to be cleared are accessible and ready for removal.
Provide accurate information regarding the quantity and nature of items.
Secure any valuable or sensitive items that they do not wish to be handled by our team.
Inform us of any specific instructions or requirements prior to the clearance.

7. Service Provider Responsibilities

Leyton House Clearance commits to:

Providing trained and professional staff to carry out the clearance.
Ensuring the safe and respectful handling of all items.
Adhering to all local regulations regarding waste disposal and recycling.
Maintaining clear communication with clients regarding the status of the clearance.

8. Limitation of Liability

While we strive to handle all items with care, Leyton House Clearance is not liable for:

Damage to items that were not properly prepared for removal by the client.
Loss or damage occurring due to unforeseen circumstances beyond our control.
Personal items left behind or not included in the clearance agreement.

Clients are encouraged to review their items and communicate any specific concerns before the clearance begins.

9. Privacy Policy

Your privacy is important to us. Leyton House Clearance collects and processes personal data in accordance with applicable data protection laws. We use this information solely to provide and improve our services and will not share it with third parties without your consent.

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction in which Leyton House Clearance operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in that area.

11. Amendments to Terms and Conditions

Leyton House Clearance reserves the right to modify these terms and conditions at any time. Clients will be notified of any significant changes, and continued use of our services constitutes acceptance of the updated terms.

12. Force Majeure

Leyton House Clearance is not liable for any failure to perform its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, or other unforeseen events.

13. Severability

If any provision of these terms is found to be unenforceable or invalid under any applicable law, such invalidity shall not render the entire terms invalid. The remaining provisions will continue in full force and effect.

14. Entire Agreement

These terms and conditions constitute the entire agreement between the client and Leyton House Clearance regarding the use of our services and supersede all prior agreements and understandings, whether written or oral.

15. Contact Information

For any questions or concerns regarding these terms and conditions, please reach out to our customer service team prior to engaging our services.